What are chatbot all about?
The progress in technology has opened doors to a whirl of opportunities. With the prevalence of the internet, there are so many options that you can make use of to publicize your business and give it the much-required boost.
One mode which is being talked about quite a bit these days and is being used by some of the leading brands is that of chatbots. Before we move on to discuss how you can use chatbots as a medium to flourish your business, let us first shed some light on what chatbot is all about.
Chatbots refer to computer programs that are used for mimicking conversation with people via artificial intelligence. Via chatbots, you have the opportunity of bringing about a transformation into your interactions with the internet.
The Kik bot store has paved the way for you to make your own chat box and commercialize it, making it available for the world. You can add your own chatbots to the platform by insuring that your bot adheres to the standards that Kik has set up for the purpose.
Chatbots are meant to make it easier for the users to get the information that they are looking for.
Two types of chatbots are currently being used, one using Artificial Intelligence (AI) while the other that focuses on a multiple choice script. The purpose of both is to insure that the users are provided with a feasible content experience with whatever they are doing. AI has witnessed a great deal of improvement, but there is still some work that needs to be done before it can be used by brands. It is the script based chatbots which are used by most of the brands.
This is because they provide you with the control of deciding the response. The users get the personalized interaction they were looking for while the marketing team can be at ease that the bot would not end up saying the wrong thing. Thus, it is a win-win situation for all concerned. The chatbots are rapidly providing a replacement for individual apps as they provide the users with a great deal of feasibility.
How to create a Kik ChatBot?
Chatbots can be used for a variety of services, including for ordering deliveries, buying tickets, scheduling appointments, and sending gifts among other things. This is why the Kik chatbot has been so well received. If you want to cash in on the opportunity, you can grab the chance and create a Kik chatbot of your own.
Creation of Kik chatbot is actually rather straightforward. You would not find yourself entangled in any complication. Kik has opened their bot store which is why you now have the opportunity of being featured there. With the right app, you can certainly reach great heights. Let us now elaborate on the method that you can follow for creating a Kik chatbot.
It is never a good idea to jump onto anything unprepared. You should first insure that you are ready for what lies ahead. Making a chatbot is no exception to the rule. You will first have to surf the net some time for proper planning. There are certain things that you would need to be clear about. What are you aiming for with the chatbot? How is it going to stand out among the other bots that are available?
What purpose would the chatbot serve? These are some of the questions that you will need to find the answer to as this will direct you to decide what you are working toward and then proceed accordingly. Keep in mind that these questions assume importance when the chatbot is being made for business use. However, you will not have to pay heed to these questions and their answers if you are simply making the chatbot for personal usage.
The stage of planning also involves thinking of a name for the bot. It should be precise and attractive, something that would stick to the mind. You will then have to pick the kind of personality that you want the bot to exhibit.
Be clear about the audience that you intend to target and the subject that you are going to focus on. You will also need to decide the type of conversations that you are comfortable with and need to have measures in place for redirecting the conversations that go off on a different tangent.
Once you have everything planned, you can move on to the process of building. Keep in mind that the more time you spend in planning, the easier time you will have in building the bot. This is because you will have a clear idea of what you are working for.
You will be clear about the tone that you want the bot to adapt. For the purpose of building the bot, you will need to install the Kik app. You can get it from Apple Store. Another option is to avail it from the Google Play store. You will then need to visit its website and log in. The next step is to open a Kik app on the device and scan the code on the website.
You will be sent a message from Kik bot, which will direct you to the wizard. Enter details including user ID, display name, and profile image following which you are done with the creation. However, your work is far from done. You will now need to proceed with getting the chatbot to do what you want.
To get things started, you will need to visit the Getting Started page featured on Kik website. Installation of the API library would need to be done. Measures have been taken to make certain that you are given the guidance that you require. Example bots are also present so as to insure that configuration is not a problem for you.
You can also make use of a Github page featured on the website if you require a little assistance. You can select the code language that the bot will follow. It is advisable to check the bot multiple times. Invite friends and family to do the same. Once you are satisfied with the results, you can release the chatbot for public usage.
Using a chat flow
If you want to make the process simpler, you can make use of chat flow. It is an API tool meant to provide you with feasibility for the task. For this, you will need to download the Kik app and then log in to the website. You can follow the instructions for creation. Select a name for the bot, making use of Botsworth for the purpose. The configuration will then have to be selected that is present on the website. Copy the name you decided along with the API key. Make a chat flow application and create the flow, commencing with Kik-in and Kik-out option.
You will then have to right-click on the option of Kik-in, which will give you the option of ‘Add new Kikbot controller’ to edit. You should paste the bot name and the API key into it and then press Add. Then, Kik-out is the option you have to select. Enter the bot name and press OK. Select the option of Deploy. Via this process, you will be able to create a Kik bot which will keep on replying with the same message that you send it. You can then focus on the development of the bot to enable it to interact the way that you like.
Thus, it is highly unlikely that you will have any trouble in creating a Kik bot. All that you need to do is follow the instructions, and it would not take you long to fathom how to proceed with the process.
Popularity of chatbots
Chatbots have a lot to offer you, especially when it comes to the marketing of your business. This is because they make it easier for you to indulge in an interactive marketing session with your potential customers.
Owing to chatbots, people are given the opportunity to get in touch with your brand. Since you do not need a human for the purpose, you stand to save up on acquiring services of someone for the purpose. Owing to the malleability of the bots, you can put them to a variety of uses.
Since a bot is aware of the time zone that you are in, you can use it to alert you about certain show that you have to tune in and watch wherever you are.
A bot is also useful for getting your desired products. It takes into account the photos and products that you have liked or purchased and then sends you recommendations accordingly. It can also direct you to a mobile commerce site so as to insure that shopping is easier for you.
Brands make use of bots for delivery of branded content in a personalized way.
All this has contributed to the Kik chatbots attaining a high level of popularity.
Success of bot
If you want to make it certain that your bot is a success, there are two things that you will need to focus on, script and brand voice. The bot is capable of learning about your consumer and then deciding the responses accordingly. Thus, you need to insure that you have an engaging script in place with numerous scenarios.
You will also need to pay heed to the overall tone of the bot. Thus, you will need to bring your attention to establishing a brand voice for your bot. For this, you will first need to decide the tone that you want to be adapted. The gender of the bot will also have to be thought about. Do you want the bot to be funny or are you looking for something more serious and formal?
Should it be sarcastic or merely informative? If you are unsure of the tone that you want, one option that you have is to take a close look at all your social media accounts. You will find your tone reflected in them which will make it a whole lot easier for you to settle on a tone for your bot.
Your script should be in line with what you want the bot to say. What information about the consumer would the bot want to extract? What is the purpose? This is what the script will focus on. You will also need to make it certain that the visuals are captivating.
The bot should be a reflection of your brand. It should represent your business. There is so much you can attain with the bots, as long as you pay due attention to the various aspects associated with it.
Connection between Kik chatbot & business
Kik chatbots have managed to attain quite a bit of attention within a short span, both from business owners and the users. The registered users seem to be increasing on a daily basis, and the number of messages that have been sent between the users and chatbots would leave you astounded. Thus, if you are looking to insure that your business attains a bit of boost, and interaction is developed between your consumers and you, chatbots would prove to be the perfect option that you have.
It has been seen that bots lead to higher rates of completion for the brands. An example is that of cosmetic chain Sephora. It makes use of the lifestyle bot to make the users take a survey which has a high completion rate. Owing to the high success rate and everything else that a bot has to offer, developers are looking forward to making use of it.
It is expected that chatbots would have quite a bit of an impact on mobile transactions such as e-commerce, content delivery, and customer service inquiries. This is owing to the fact that with the presence of chatbots, the consumers spend more time at the social media and thus message apps on their handset. Businesses that want to make it certain that they get the attention of their consumers can find this to be rather effective.
Chatbots are going through further development, and thus their popularity is likely to increase significantly. Various brands and publishers have made use of the medium. Some successful examples of this include the likes of HP, CNN, Pana, Poncho, and Bank of America among others. Thus, it is apparent that despite the fact that the process of development of chatbot is still underway, many successful brands find it an appealing choice and are trying to make full use of it, to extract the maximum benefits that it has to offer.
You will come across chatbots that would provide you with information regarding various services. For instance, you can avail information about weather and other news from the chatbot of CNN. Similarly, cha bots of other businesses would allow you to make deliveries and place your orders. Thus, the prospects are endless, and it is up to you to decide how to make use of the chatbot to inch closer to your goal.
How to submit chatbot to Kik
Once you have done everything, you would want to make it certain that your chatbot is accessible to all. For this, it needs to be featured in Kik. Before you process to make your submission, you will first need to make certain that the quality of your chatbot is profound.
Kik gets numerous requests for chatbots on a daily basis, and thus you will need to make sure that you keep both feet on the ground if you want to get your desired results.
The process of submission is rather easy. There is not much that you are required to do. All that is needed is to make the submission to the Bot Shop. Select the option of Submit in the Bot Shop settings, which appear once you log in to the website. However, the rest of the work will be done by the team of Kik who will analyze your chatbot to decide if it fulfills the standards and criteria that have been set.
You will need to insure that every aspect of your chatbot is paid meticulous attention if you want to make certain that it is featured in Kik. There is no reason to hurry. Take your time and take the pace that you are comfortable at. This is a lucrative prospect which can provide you with a lot of benefits. However, if you are not cautious, you might end up losing out on the opportunity that you have. Therefore, insure that you are prepared for all the hard work that the task requires before you step into it. This will serve as an identity of your brand and thus should not be taken lightly.